1. No physical shipping
- Chitibot does not sell or ship any physical products.
- There is no physical delivery, and no shipping charges apply.
2. How your purchase is delivered
- After a successful payment, the features of the paid plan you purchased are made available digitally in your Chitibot account. This normally happens as soon as the payment is confirmed.
- You access the Service by signing in at www.chitibot.com.
- Access to your plan depends on your account and payment status and on the Service being available.
3. Payment or access issues
If your payment was successful but your plan has not been updated, or you have any other problem accessing the Service, email connect@chitibot.com with your account email and the payment reference, or visit our Contact page.